Refund Policy

At Sopaindam SMM, we are committed to delivering reliable and high-quality social media marketing services. This Refund Policy explains when and how refunds may be granted. Please read it carefully before using our services.

1. General Policy

·       All payments made on Sopaindam SMM are non-refundable once the order has been successfully placed and processed.

·       By using our platform, you acknowledge and agree to this policy.

2. Eligible Refunds

Refunds may be granted in the following cases:

·       Non-Delivery of Service: If your order is not delivered within the expected time frame and no service has been provided.

·       Technical Errors: If a technical issue occurs on our platform resulting in a duplicate payment or incorrect deduction, and the error is verifiable.

3. Non-Eligible Refunds

Refunds will not be issued in the following situations:

·       The order was completed successfully.

·       Services were used in violation of the respective social media platform’s rules.

·       Incorrect, incomplete, or misleading information was provided when placing the order.

·       Any drop in followers/likes/views due to social media platform updates or user activity unrelated to our service.

4. How to Request a Refund

To request a refund:

·       Create a support ticket in your user dashboard, clearly explaining the issue and reason for your refund request.

·       If your ticket is not responded to or resolved within the given time, then contact our support team directly at support@sopaindam.com.

5. Refund Method

·       Approved refunds may be issued as account credit for future use on Sopaindam SMM.

·       In rare cases and solely at our discretion, a refund may be issued to your original payment method.

6. Policy Changes

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will take effect immediately upon being posted on our website.

7. Contact Us

If you have any questions or concerns about this Refund Policy, you may reach out to us at:

📧 support@sopaindam.com